Complaints/Whistleblowing
A complaint/whistleblowing may deal with a breach of DTDA’s Code of Conduct or one of DTDA’s policies (e.g. the Anti-Corruption Policy, the Conflict of Interest Policy, the Anti-Terrorism Policy, the Child Safeguarding Policy or the Prevention of Sexual Exploitation, Abuse and Harassment Policy), but it may also deal with any other observed or suspected instance of malpractice or misconduct on the part of DTDA or one of its employees or representatives.
Complaint/Whistleblowing Policy
Any person, organisation or company can make a complaint/whistleblowing to the DTDA.
A complaint/whistleblowing can be made to DTDA by sending an email to: complaint@dtda.dk, or by posting a letter to the following address:
DTDA, Islands Brygge 32D
2300 Copenhagen S, Denmark
Att.: Compliance and Management Coordinator
To ensure confidentiality and procedural consistency, any complaint/whistleblowing made to DTDA is received by one person only, namely DTDA’s Compliance and Management Coordinator. If the matter involves the Compliance and Management Coordinator, the complaint/whistleblowing should therefore be made directly to DTDA’s Director. In the same way, the Compliance and Management Coordinator is instructed to report directly to DTDA’s Chairman of the Board if the received complaint/whistleblowing implicates the DTDA Director.
The Compliance and Management Coordinator will categorise the received complaint/whistleblowing and forward it to DTDA’s Complaint/Whistleblowing Committee.
Anonymous complaint/whistleblowing
If you for some reason want to stay anonymous, you can send an encrypted and private message by email to complaint@dtda.dk
You can use a free service such as Proton: https://proton.me/mail/pricing
1) Go to the Proton Account Start or signup page.
2) Choose the Proton Free plan.
3) Type a username and a secure password.
4) Pick your domain extension: @proton.me (default) or @protonmail.com.
5) Complete the human verification step (choose a CAPTCHA or use an alternative email address for a code).
6) Add an optional display name.
If you want full anonymity, you should take some extra steps:
1) Do not link a personal phone number or real recovery email during signup.
2) Access the service through a trusted VPN or the official Tor onion site to hide your real IP address.
